Frequently Asked Questions

Dining & Drinks

What dining options are available nearby?

Guests can choose from 4 restaurants and 5 bars, including the popular Saints Sports Bar, Ironbark Terrace, Signatures Buffet, MILLYS café and the Waterstone Grill, all within a few minutes’ walk.

Can I get room service?

Yes, room service is available.

Hotel

What time is check-in and check-out at Holiday Inn Sydney St Marys?

Check-in is from 3:00pm, and check-out is by 11:00am. Early check-in or late check-out may be available upon request, subject to availability. Our reception desk is manned 24 hours for your convenience.

Is there free parking at the hotel?

Yes, all guests enjoy complimentary on-site parking.

Do you offer free Wi-Fi?

Yes, free high-speed Wi-Fi is available throughout the hotel for all guests.

Does the hotel have a gym?

The on-site gym is equipped with yoga mats, treadmills, cross trainer, rowing machine and a stationary bicycle. There’s all the equipment you need to keep fit while you enjoy your stay.

Is the hotel pet-friendly?

Unfortunately, pets are not permitted at Holiday Inn Sydney St Marys, with the exception of certified assistance animals. Please contact our team prior to arrival if you’re travelling with a support animal so we can ensure a comfortable stay.

Does the hotel have a pool?

No, the hotel does not have a pool. However, Ripples St Marys is just 5 minutes from the hotel. For a beach experience, the newly opened Penrith Beach is just 20 minutes away.

Is breakfast included in the room rate?

Some room packages include breakfast. You can also add buffet breakfast during booking or at check-in.

Does the hotel require a bond?

Yes, our hotel requires a $300 holding deposit per room. This can be paid either by cash or card upon check-in. If paid by card, please note that the release of funds may take up to 7–10 business days depending on your bank.

Corporate & Meetings

Do you have meeting or event facilities?

Yes. The Saints Event Centre offers six flexible, stylish and contemporary event spaces with state-of-the-art audio-visual technology. For informal corporate meetings The Ironbark Deck is suitable for up to 120 guests and perfect for post-meeting debriefs and team pizza parties.

What makes the hotel a good choice for business travellers?

Holiday Inn Sydney St Marys is ideal for business travellers, offering modern rooms with workspaces, free high-speed Wi-Fi, and on-site meeting facilities. Guests can charge back meals from 4 restaurants and 5 bars—perfect for after-work relaxation. Plus, free parking, flexible check-in, and close proximity to Western Sydney’s business hubs make your stay convenient and productive.

Accessibility

Is the hotel accessible for guests with mobility needs?

Yes, accessible rooms and facilities are available. Please contact us in advance to ensure your needs are met.

Weddings

Do you host weddings at the hotel?

Yes! Holiday Inn Sydney St Marys is the perfect choice for weddings, with access to the Saints Event Centre, which offers elegant spaces for receptions. Guests love the on-site accommodation, free parking, and the convenience of restaurants and bars just steps away—making it easy to celebrate all in one location.

Families

Are you a family-friendly hotel?

Yes! We offer Kids Stay & Eat Breakfast for Free, spacious family rooms, and a central Western Sydney location close to top attractions including Sydney Zoo, Raging Waters Sydney, Featherdale Wildlife Park, Sydney International Regatta Centre, Western Sydney Parklands and Luddenham Raceway—perfect for fun-filled family adventures. Kids of hotel guests can also play for free at Go Bananas next door on Saturdays and Sundays from 12pm – 5pm.

Location & Transport

How far is the hotel from Sydney CBD?

We’re located in Western Sydney at the foot of the stunning Blue Mountains, around 50 minutes by car from Sydney’s CBD. Located just minutes from the M4 and M7 motorways, Holiday Inn Sydney St Marys is in the heart of Western Sydney. The hotel is ideally located close to Western Sydney’s ever-expanding business parks, family attractions, local experiences, and sporting venues.

What are the nearest attractions?

We’re close to Sydney Zoo, Raging Waters Sydney, Cables Wake Park, Featherdale Wildlife Park, Luddenham Raceway, Flip Out, iFLY Adventures, Jetpack Adventures, Museum of Fire, Nepean Belle Paddlewheeler, Penrith Beach, TruNinja, Narrow Escape Rooms, Throw Axe, Aqua Golf, Sydney Helicopters, Nepean River, Penrith Whitewater Stadium and the Sydney International Regatta Centre.